🧭 A Sample Customer Journey

What it’s like to work with Summit — from curious to committed.


📞 Step 1: Book a Call

It all starts with a message —

[👉 Click here to WhatsApp us](https://wa.me/6585011643?text=Hi%2C I’d like to enquire about support for my child.)

“Hi, I’d like to enquire about support for my child.”

You’ll be greeted by our team and scheduled in for a consult — friendly, honest, and low-pressure. We're open 7 days a week and can meet online or at our Amoy Street office.


😊 Step 2: Make Time & Meet Our Team

Whether on Zoom or in person, the vibe is always the same: thoughtful, curious, and focused on your child — not just their grades, but who they are and where they’re going.

Give us a bit of context ahead of the call, and we’ll match you with the consultant best suited to your needs — be it DSA, US admissions, UK Law/Med, or early-stage mentorship.


🎙️ Step 3: Go Through the Call

You’ll speak with one of our Lead Consultants.

In this meeting, we’ll walk you through how Summit works, the programs we offer, and what support could look like for your child.

More importantly, we’ll take the time to hear your story, understand your concerns, and get to know your child as a person — not just a profile. This isn’t a sales pitch. It’s the start of a relationship.


📋 Step 4: Receive a Tailored Plan

After the call, we’ll send you a personalised roadmap: